If you are considering registering a new domain, securing your privacy is very important. Failing to do so exposes your personal information to everybody with access to a computer. The process of registering a new domain involves providing contact information such as phone number, email address, name, city, and post office address. ICANN, the body that is tasked with overseeing domain name registration requires this information. While this is for noble purposes, unscrupulous individuals can misuse this information. The following reasons show why it is important to have domain privacy.

Avoid Spamming
The Whois database is freely available and anyone can login and get details unhindered. Spammers have created spam bots and used them to trawl the site for owner email addresses. This contact information is then sold or used to send unsolicited junk mail to your inbox. Spamming is the first doorway before things become more serious and scary.

Avoid Hacking
Your unprotected domain details can be used by hackers to gain access to your site. If you are just starting out, the cash to set up a secure site might be limited. Hackers are quite adept at taking advantage of such loopholes to penetrate your site. You may not even not notice that you site has been compromised. This could come to light after serious security breaches prompt you to call in the experts.

Avoid Identity Theft
This is very serious and has happened to site owners who only took steps when it was too late. Someone can use your details to engage in criminal activities which in turn could land you in serious legal trouble.

While this is certainly frightening, there are steps you can take to keep your personal information safe. To start with, IT experts agree unanimously that domain privacy is your first line of defense. This ensures that your contact details and personal information is not freely available. Domain registrars provide this service for an extra fee. Anyone who tries to look up your details on the Whois database will only see the registrar details. This security is invaluable compared with the damage hackers can wreak with access to personal details. You can also rest easy at night safe in the knowledge that no one is going to turn up uninvited to harass your family.

Domain · Hosting · Small business · Small businesses · Web Hosting

Freezone Internet, the UK’s top web hosting company, has created yet another way to serve their customers. Listening to their customers’ complaints about the traditional technical support, Freezone has decided to implement a remote desktop customer support.

Traditional tech support often involves lengthy phone conversations and irritated customers. Especially if the customer is unfamiliar with computers and their programs. Remote support, on the other hand, allows a tech advisor to access the user’s computer from theirs. Freezone uses this set-up to do everything from setting up email addresses, to setting up web hosting.

Although the thought of giving a stranger access to something as private as a computer may give some people pause, the remote desktop access at Freezone Internet is completely safe. It takes place over a secure and encrypted connection, which helps to make sure hackers cannot access any information, and if a customer is having trouble with a website that involves identifying information such as credit card numbers or birthdays, those fields are blocked from the support staff’s view. In addition, the sessions are completely under customer control, giving them the ability to shut down the link whenever they choose.

For those who do not have a land-line, or those who simply do not wish to tie it up with a long customer service phone call, Freezone offers easy & reliable alternatives. Their support staff, consisting of experienced CSRs, or customer service representatives, can offer assistance via chat as well. There are three steps to beginning a remote session:

Step 1 - Call or connect to the chat site, and ask for a remote support session.
Step 2 – Once an agent has responded, click the ‘generate code’ button, give code to agent, and do not close the  window.
Step 3 -  Follow all on-screen prompts.

If there is a problem with your computer, or you simply could use some help with a webpage, why not try Freezone Internet’s new remote desktop customer support services instead of going the old route? With its exceptional safety, ease of use, and reliability, it marks the future of customer service.

Blog · Domain · Hosting · Support · Web Hosting

Freezone’s lucky 13th birthday celebrations are here at last. This means that Freezone is offering extra savings to everyone on top of their already lowest-in-the-industry price structure. Just because more discount pricing is on offer does not mean that our unbeatable record of reliability will suffer in any way. This is not some stripped down offer. The same fantastic service we have provided for the past thirteen years simply costs less while our 13th birthday celebrations are taking place.

When you order a web hosting package from Freezone during our birthday event, you get everything you need.

•    Free domain names are included in every package. There are no tricky extra charges hidden in any Freezone offer. You need a domain name to get online and you get one. To charge extra for this critical link in establishing a web presence is as dishonest as insisting that the price of a new car does not include the cost of a steering wheel.
•    Real human beings are available to help you whenever you need it and not just when somebody feels like answering the phone. Freezone has experts, not temp staff, ready and waiting twenty four hours a day, seven days a week, holidays most definitely included. To us, reliability means being there whenever you need assistance or have questions.
•    You get the software you need to manage your new internet property with ease and power. All of it comes at no cost to you whatsoever. You can see which parts of your web presence are drawing in visitors and which elements are being met with little interest. This allows you to maximize the value of every web visitor.

Unwrap a present for yourself during our 13th birthday celebrations. Give yourself the gift of more discount pricing, greater reliability, free 24/7 support . Take advantage of this stellar opportunity to make a name for yourself and your business on the biggest stage of all.

Digital Marketing · web hosting company