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Remote desktop support session

To initiate a remote desktop support session with one of our support agents please follow these 3 steps.

Step 1

Contact a support agent by calling the number below or by clicking Connect now.
Inform the support agent that you would like to initiate a remote desktop support session.

Call us
or
connect to live support

0871 717 6683

Step 2

Once the support agent is on standby, click the Generate code button. A new screen will appear (livelook.com), displaying an access code. Provide this access code to the agent.
Do not close the access code window.

Step 3

The agent will then attempt to connect to your computer, simply follow the on-screen prompts to allow access and a successful remote desktop support session.